Privacy

As a responsible retailer we take your privacy very seriously. We would therefore like to be very clear about what information we store, what we don't, and what we share with third parties and why, and how we handle the security of this information.

Your Personal Information

If you want to browse our store you can do so without the need to provide any personal information. Only when you want to place an order do you need to register. At this point we require your information.

When you register with us we need the following information:

• Name
• Billing Address
• Delivery Address
• Email Address
• Contact Telephone
• Items Ordered
• Marketing preferences (mailing list)

All data is stored on our secure servers and all communications between you and the server are encrypted using SSL. This means that the only people who see this information is you and us.

What don't we store?

We don't store any further information about you. It's that simple. All transaction information is stored with our payment providers who have well established and published security procedures.

How is your information used?

We use your information for the purposes only:

Account Management:

We need to store information about you so that we can maintain a good professional relationship and ensure that we send the items you buy to the correct location. We will also, from time to time, send out service and marketing announcements that relate directly to MiniBuilds. You will not be able to opt out of the service announcements, but if you do not want to receive the marketing announcements or other promotional material then please opt out by unchecking the box in your account details.

Payment Processing:

We are legally obliged to ensure that customers buying from our site are who they say they are. We are therefore required to pass some personal information to our Payment Service Providers and to Your Card Issuer. The information we provide is your Name and Billing Address and these are checked with your card issuer to ensure that they match. Your security code and any 3D Secure (Verified by Visa and MasterCard SecureCode) information that you provide when entering your card payment details are used to confirm the payment. We use PayPal to accept payments on our behalf. Their own Privacy Policies can be found on their website.

Delivery Providers:

In order that we may ensure your goods are delivered we share the address information provided to us by you to our Delivery Providers. Currently we use Royal Mail and their Privacy Policies can be found on their website.

Fraud Prevention:

In order to comply with criminal investigations we will provide, when information is requested correctly by the Police, or through a Court Order, any information that is sought under the authority provided to us.

We never have and we never will provide, free of charge or otherwise, your information to any other third parties for any reasons other than those mentioned above. We will never allow your information to be used for direct marketing of any kind by anyone.

If you are unsure if we hold any of your personal data please email us and we will check for you.

Cookies?

If you want to just browse MiniBuilds, but you don't want to buy or store anything in your basket, then you don't need to enable cookies. If you want to shop and buy then cookies must be enabled. What are cookies, what information do they contain and why are they necessary? All of this information is provided below.

What are Cookies?

Cookies are small text files that are stored on your computer by some web servers. They can contain anything that the website wants to store on your machine. Some unscrupulous sites use what are known as Tracking Cookies which are generally accepted to be Spyware and are for their benefit not yours. Many web sites use cookies as a temporary store of information and use it to improve your browsing experience. Some of these cookies can remain on your machine for a long time. They may expire years into the future.

MiniBuilds uses what is know as a Session Cookie. This is a text file that contains a Session ID which is basically a very long and meaningless code, that enables us to remember what you've added to your basket and when you're logged into your account. As soon as you leave our website and shut down your web browser this cookie is no longer used.

What do Cookies contain?

Cookies can be used to store many types of information. Most websites store temporary information to enable them to operate their sites correctly and to offer a personalised experience. None of this information would be able to be used by anyone else.

MiniBuilds only stores the Session ID and nothing else at all.

Why are Cookies necessary?

Cookies help web sites to manage their content and usability. They can help provide a personalised experience for example storing the items in your basket before you checkout. They are necessary to most websites.

How do we secure your information?

We have a full set of protocols to ensure the security of your information and any information you send to us.

All of the staff who will be dealing with your orders and your information are required to work securely and are required to provide authentication at all necessary stages. All rights and permissions are allocated only insofar as is necessary for them to complete their jobs.

Need more information?

If you need any further information contact us and we'll be very happy to answer any further questions you may have.